SAP reviews

4.2

84% would recommend to a friend

(24,999 total reviews)
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Christian Klein

76% approve of CEO

73% positive business outlook

SAP has an employee rating of 4.2 out of 5 stars, based on 24,999 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SAP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

25K reviews
4.0
Feb 15, 2018
Recommend
CEO approval
Business Outlook

Pros

-Concur has unlimited opportunities for career growth (once out of Market dev.) -The people you work with are fun, friendly, and you will want to hang out out with them outside of work -The product is amazing, and if you are able to get to a point in the company that you get to sell the product and not a meeting, it really is a value-added service -Great Benefits

Cons

The Market Development team has gone through a roller coaster of management in the past 2-3 years. The current regime has caused a severe downturn in morale, productivity, and trust in the process, and unfortunately Concur as a whole. The rest of the managers have a lot of potential, but are forced to abide by upper management's leadership style. The major issue that I ran into was that I constantly was being talked to like a child rather than a working professional. An awesome pro of working for Concur was their benefits including 25 days PTO, however if you take a vacation, and do not hit your goal (which is astronomically high, while only increasing) you will be chastised. In fact, some were asked "do you really think you should take that PTO over Christmas with how your month is going?" The job itself is difficult enough, cold calling is difficult enough. The job of leadership is to be selfless, to be a part of the grind, and to MOTIVATE people, rather than showing up late, leaving early, taking constant PTO, but then belittling their employees when they want the same (or similar) freedoms. You will also need to be in seat for a minimum of 1 year, while attaining the high quota consistently to be eligible for a promotion. Elsewhere in the organization it is based on merit and production for a promotion, however in Market Dev the leadership (primarily directors) were more worried about hitting their own numbers, and how much you can help pad their pockets than your career development. They will do whatever they can to keep the top performers on their team to help themselves, rather than helping you progress in your career within Concur. One final con: At Concur, and now SAP Concur you are a part of an incredible organization that strives to change businesses and lives of their employees as well as yours as an employee of SAP Concur. In Market Development, you are told NOT to attend the all hands meetings, the team celebration lunches, etc. because that time is better suited with you on the phone. This completely secludes the MDR teams from the bigger picture, and thus makes you feel like nothing but a number

2.0
Jan 30, 2018

Good company as a whole but do not join the SMN Marketing Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SAP Concur as a whole is a good company with tons of opportunity. Unfortunately, areas of the business are very flawed, specifically the SMN Marketing Team.

Cons

SMN Marketing has struggled with poor leadership and high turnover for years, and unfortunately the trend is still going strong. The leadership lacks basic marketing principles and will challenge your morals and lie to achieve the results they want. More than two dozen employees have come and gone from that team in a matter of a few years and you will be next if you decide to join the ranks.

3.0
Nov 13, 2017

Concur isn't what it once was

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefit of large international tech firm - Career opportunities - The "pros" have taken a turn for the worst as most things that were once a "Pro" like working for an agile, innovative company that feels like a small business has all been washed down the drain.

Cons

- Salaries aren't competitive (you'll make way more at another Seattle tech firm) - The wrong people are in the wrong positions; leaders have Sr. Director roles who should not be Sr. Directors; people who have never done marketing before are "Sr. Marketing Managers" -- titles are sort of a joke. - Innovation is lacking; the company is just trying to keep up with application stability so there isn't time for innovation - Marketing / sales lacks connected scaleable processes; everything will change person by person; inability to function as a team; lots of cooks in the kitchen; death by committee with a lack of leadership - Go work for SAP directly and spare yourself the pain of Concur - Top talent has been leaving consistently for some time now and we are stuck with mediocrity; due to Concur's low market salaries, we can't hire top people to back fill positions leaving you with someone less capable than before. - Top marketing leadership at Concur needs a shakeup

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