SCAN Health Plan reviews

3.7

67% would recommend to a friend

(484 total reviews)
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Sachin H. Jain, MD, MBA

73% approve of CEO

66% positive business outlook

SCAN Health Plan has an employee rating of 3.7 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

484 reviews
1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There's nothing to say here.

Cons

The terrible leadership of SCAN Health Plan just left the employees hanging. We get no support or guidance at all from the leadership, and our leaders don't seem to mind that we're being overworked and forced to extend our hours because of their insane demands and targets. It's no wonder that this company has a very high employee turnover rate. Employees here are treated like disposable machines and aren't appreciated or recognized at all. Meanwhile, the leadership keeps dumping more and more responsibilities on us.

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SCAN Health Plan Response
1mo
While we understand that not every employee’s experience is the same, we are disappointed to learn that your time with us fell short of your expectations. We value every Rebel on the SCAN team and the important role they play in supporting the seniors we serve. We are committed to fostering a professional, respectful workplace where employees feel heard, supported, and empowered to share feedback. This focus on trust and engagement has helped SCAN earn a 91% Great Place to Work Rating. As you have moved on from SCAN we wish you continued success in your future opportunities.
3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

SCAN has mission driven culture where our clinicians are deeply invested in the well being of our members, ensuring every medical decision is guided by genuine compassion and a commitment to senior health. Scan has great work life balance.

Cons

Clinical org is dysfunctional at best for instance, President’s Chief of Staff acting as a CMO, making high-level clinical decisions without the necessary clinical background. Besides me, people I work with is also losing patience.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback. We are pleased to hear that you value SCAN’s commitment to our members and have found the work-life balance to be a positive aspect of your experience. Providing excellent and compassionate care to seniors is at the core of everything we do, and we endeavor to create a workplace where employees feel supported, empowered, and connected to our mission. At the same time, we are disappointed to hear about your experience. We are committed to a culture of respect, collaboration, and accountability, where all team members feel heard and their concerns are taken seriously. We encourage you to speak with your supervisor about your concerns and take advantage of the open-door policy we implement at all levels of the organization. You can also contact People Relations directly at peoplerelations@scanhealthplan.com. Employee feedback helps us to improve and strengthen our workplace.
5.0
May 11, 2026

Important work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I help members understand their health plan options, which involves a lot of calls, follow-ups, and eligibility questions. The training is good, so you know what you're doing when you're on your own. I appreciate the generous PTO, 401k, and tuition reimbursement. Most people who work here care about the mission, which makes a difference.

Cons

Documentation piles up quickly, and some days you don't have time even for a coffee break.

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SCAN Health Plan Response
1mo
Thank you for sharing your feedback! We are pleased to hear that your time at SCAN has been professionally rewarding and that our benefits have met or exceeded your expectations. Helping seniors navigate their healthcare options is critical work, particularly in a rapidly evolving healthcare landscape. The dedication of Rebels like you plays a vital role in ensuring our members receive the compassionate, high-quality care they deserve. We encourage you to discuss your concerns with your supervisor or directly with HR at peoplerelations@scanhealthplan.com. Feedback from team members helps us strengthen our workplace and continue enhancing the experience of our employees and the seniors we serve.
Viewing 37 - 39 of 484 Reviews

Glassdoor has 509 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.