SHEIN reviews

3.7

66% would recommend to a friend

(438 total reviews)

65% positive business outlook

SHEIN has an employee rating of 3.7 out of 5 stars, based on 438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHEIN employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

438 reviews
3.0
Mar 18, 2025

n/a

Recommend
CEO approval
Business Outlook

Pros

Pros: Pure non-voice and can easily achieve KPI

Cons

Cons: Too much overtime requests leading to almost no worklife balance

4.0
Mar 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- good, professional relationship with direct Line Managers - support from Managers, in case of escalations or emergencies - reasonable expectations from colleagues, with regards to IT Support - opportunities to travel abroad, to support IT Projects, for existing and new offices, and get to meet colleagues, from across EMEA offices - remote support for users is not frown upon - hybrid and flexible working

Cons

- some demanding "users", sometimes - some "users" don't follow correct ITIL processes and approach IT Support directly via chat or in person - last minute requests for onboarding, sometimes - lacking of opportunities to grow within own field of expertise

Viewing 337 - 339 of 438 Reviews

Glassdoor has 1,005 SHEIN reviews submitted anonymously by SHEIN employees. Read employee reviews and ratings on Glassdoor to decide if SHEIN is right for you.