Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 68 reviews)); "Some colleagues were friendly and supportive" ((in 46 reviews)); "Friendly staff and there was free lunch when i was there" ((in 39 reviews)); "Benefits are good and part of a union" ((in 33 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 24 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Management is poor" ((in 182 reviews)); "Low pay and have to be fully flexible" ((in 82 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 52 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 34 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,190 reviews)

Ratings by demographic groups

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

4.0

May 20, 2019

Customer Service Assisstant

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Morning hours and good experience to work at an Airport

Cons

Low Salary and less manpower

1.0

May 13, 2019

Never Again

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Global company Great team members Hard Working

Cons

Too many to list Do not engage enough in management

1.0

May 7, 2019

Avoid at all costs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

cheap transport to and from Bristol Airport for staff - 24 hours a day

Cons

advertised positions were manipulated at interviews (i.e. advertising full time permanent contract, instead signing a full time fixed-term contract being told that the period of the fixed term was instead a 'probation period'. Line Manager manipulated so much, knowing

Viewing 1093 - 1095 of 1,190 Reviews

Jobs at SSP Group

Assistant Restaurant Manager

Shared Services Admin

Assistant Restaurant Manager at Shake Shack

Utility / Dishwasher - Smashburger Denver Airport

SSP Group

SSP Group reviews

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Never Again

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