Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 67 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 36 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 56 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 29 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,190 reviews)

Ratings by demographic groups

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Oct 3, 2016

Tireless

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Small work environment not much too learn. -Some of the staff are friendly. -Discount

Cons

-Horrible management. -Very unsociable hours -No shelter and the heating didn't work in the winter. -Constant staff change since the wages are very low.

2.0

Sep 27, 2016

Meh

Human resources

Recommend

CEO approval

Business Outlook

Pros

Worked there until 2011 Great co-workers and discount on food benefit for FT Staff Good transition job (to get other job at the airport or for experience)

Cons

Expect a lot of nothing in return Being located at the airport Poor Salary at ALL levels High turn over

1.0

Sep 12, 2016

avoid avoid avoid

Team leader

Recommend

CEO approval

Business Outlook

Pros

You get paid on time. If you are super desperate for job it's for you as to get hired you only need to be able to speak in interview - that's it - they are that desperate themselves. Cannot think of any other positive aspects

Cons

In short it's modern day slavery. Short notices and constant changes for shifts. Low pay and impossible to meet bonus terms. No training - new hires are thrown in front of customers and abandoned. Understaffed. You will spend little time thats available to communicate with peers about how horrible this place is and where to find better job. Depressed colleagues. Disconnected management at all levels.

Viewing 1150 - 1152 of 1,190 Reviews

Jobs at SSP Group

Human Resources Coordinator

Human Resources Coordinator

Human Resources Manager

Coordinator, Human Resources

Coordinator, Human Resources

SSP Group

SSP Group reviews

Company ratings over time

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Tireless

Meh

avoid avoid avoid

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