Does SWBC pay their employees well?

According to anonymously submitted Glassdoor reviews, SWBC employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SWBC. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at SWBC?

37% of SWBC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SWBC 2.5 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SWBC?

Customer Service Representative (23) , Payment Reminder Services Representative (8) , Insurance Processor (7) , Manager (7) , Collections Specialist (6) , Software Engineer (6) , Collections Representative (5) , Customer Service Representative (CSR) (5) , Intern (5) , Analyst (4) , Collections (4) , Debt Collector (4) , Financial Analyst (4) , Loan Officer Assistant (4) , Mortgage Loan Officer (4)

What are the pros of working at SWBC according to real employee reviews?

"Great benefits and awesome to learn technical skills." ((in 72 reviews)); "People I work with are great." ((in 26 reviews)); "The pay is good." ((in 25 reviews)); "Friendly coworkers" ((in 12 reviews)); "Easy job and work from home" ((in 11 reviews))

What are the cons of working at SWBC according to real employee reviews?

"When I expressed burnout to my manager and HR, there was little support or retention effort, and I was essentially left to walk away from a job I once loved." ((in 15 reviews)); "Favoritism is a huge issue here." ((in 15 reviews)); "horrible training" ((in 11 reviews)); "Lots of layoffs, and recently positions have been "discontinued" with no apparent rhyme or reason." ((in 11 reviews)); "No bonuses for lower level employees" ((in 10 reviews))

What are employees saying about SWBC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SWBC layoffs and their outlook for job security at SWBC in 2026.

What are the top reviewed SWBC locations?

San Antonio , Overland Park , Scottsbluff , Austin , Dallas , Corpus Christi , Killeen , Denver , Las Vegas , Vienna , Gilbert , Falls City , Plano , Houston , Katy , Schertz , Gulfport , Memphis , Nashville , Irvine , Los Angeles , Boulder , Sterling , Seattle , Lenexa , Spring Hill , Newberg , Clarks Summit , Marriottsville , Gainesville

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SWBC

SWBC reviews

3.0

37% would recommend to a friend

(496 total reviews)

38% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.8

Compensation and benefits

2.6

Culture & values

2.6

Career opportunities

2.5

Work/Life balance

2.4

Senior management

SWBC has an employee rating of 3.0 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SWBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

496 reviews

5.0

Nov 16, 2018

Great Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

pay and benefits are fantastic

Cons

I can not think of any

5.0

Nov 6, 2018

Customer service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, pay, great call center environment very friendly

Cons

I have nothing bad to say

4.0

Oct 16, 2018

HR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Challenging, interesting and great supporting management team.

Cons

There are no cons that I can think of.

Viewing 442 - 444 of 496 Reviews

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Jobs at SWBC

Payment Reminder Services Rep (Remote After Training)

Production Worker - $22 per hour (Full-time – 40 hrs per week)

Traveling Property Manager

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