Does SWBC pay their employees well?

According to anonymously submitted Glassdoor reviews, SWBC employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SWBC. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at SWBC?

37% of SWBC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SWBC 2.5 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SWBC?

Customer Service Representative (23) , Payment Reminder Services Representative (8) , Insurance Processor (7) , Manager (7) , Collections Specialist (6) , Software Engineer (6) , Collections Representative (5) , Customer Service Representative (CSR) (5) , Intern (5) , Analyst (4) , Collections (4) , Debt Collector (4) , Financial Analyst (4) , Loan Officer Assistant (4) , Mortgage Loan Officer (4)

What are the pros of working at SWBC according to real employee reviews?

"Great benefits and awesome to learn technical skills." ((in 72 reviews)); "People I work with are great." ((in 26 reviews)); "The pay is good." ((in 25 reviews)); "Friendly coworkers" ((in 12 reviews)); "Easy job and work from home" ((in 11 reviews))

What are the cons of working at SWBC according to real employee reviews?

"When I expressed burnout to my manager and HR, there was little support or retention effort, and I was essentially left to walk away from a job I once loved." ((in 15 reviews)); "Favoritism is a huge issue here." ((in 15 reviews)); "horrible training" ((in 11 reviews)); "Lots of layoffs, and recently positions have been "discontinued" with no apparent rhyme or reason." ((in 11 reviews)); "No bonuses for lower level employees" ((in 10 reviews))

What are employees saying about SWBC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SWBC layoffs and their outlook for job security at SWBC in 2026.

What are the top reviewed SWBC locations?

San Antonio , Overland Park , Scottsbluff , Austin , Dallas , Corpus Christi , Killeen , Denver , Las Vegas , Vienna , Gilbert , Falls City , Plano , Houston , Katy , Schertz , Gulfport , Memphis , Nashville , Irvine , Los Angeles , Boulder , Sterling , Seattle , Lenexa , Spring Hill , Newberg , Clarks Summit , Marriottsville , Gainesville

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SWBC

SWBC reviews

3.0

37% would recommend to a friend

(496 total reviews)

38% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.8

Compensation and benefits

2.6

Culture & values

2.6

Career opportunities

2.5

Work/Life balance

2.4

Senior management

SWBC has an employee rating of 3.0 out of 5 stars, based on 496 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SWBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

496 reviews

5.0

Jul 11, 2018

CRM

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great ethics/company environment. Good peiple

Cons

low pay and higher ups don't pay attention to staff

4.0

Jun 6, 2018

Good career starting point

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work environment, open to new ideas

Cons

no room to grow, no bonuses, sub par 401k

3.0

Jun 6, 2018

Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great. Somewhat laid back environment if you do not work in the service center.

Cons

Benefits are on a decline. Work can be repetitive and boring.

Viewing 448 - 450 of 496 Reviews

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