Does SWBC pay their employees well?

According to anonymously submitted Glassdoor reviews, SWBC employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SWBC. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at SWBC?

37% of SWBC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SWBC 2.5 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SWBC?

Customer Service Representative (23) , Payment Reminder Services Representative (8) , Insurance Processor (7) , Manager (7) , Collections Specialist (6) , Software Engineer (6) , Collections Representative (5) , Customer Service Representative (CSR) (5) , Intern (5) , Analyst (4) , Collections (4) , Debt Collector (4) , Financial Analyst (4) , Loan Officer Assistant (4) , Mortgage Loan Officer (4)

What are the pros of working at SWBC according to real employee reviews?

"Great benefits and awesome to learn technical skills." ((in 74 reviews)); "The pay is good." ((in 25 reviews)); "People I work with are great." ((in 24 reviews)); "Coworkers are nice and helpful" ((in 14 reviews)); "Easy job and work from home" ((in 11 reviews))

What are the cons of working at SWBC according to real employee reviews?

"When I expressed burnout to my manager and HR, there was little support or retention effort, and I was essentially left to walk away from a job I once loved." ((in 16 reviews)); "Constant favoritism" ((in 13 reviews)); "Upper Management has lost vision of the employee" ((in 11 reviews)); "Lots of layoffs, and recently positions have been "discontinued" with no apparent rhyme or reason." ((in 11 reviews)); "No bonuses for lower level employees" ((in 10 reviews))

What are employees saying about SWBC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SWBC layoffs and their outlook for job security at SWBC in 2026.

What are the top reviewed SWBC locations?

San Antonio , Overland Park , Scottsbluff , Austin , Dallas , Corpus Christi , Killeen , Denver , Las Vegas , Vienna , Gilbert , Falls City , Plano , Houston , Katy , Schertz , Gulfport , Nashville , Irvine , Los Angeles , Boulder , Sterling , Seattle , Lenexa , Spring Hill , Newberg , Clarks Summit , Marriottsville , Gainesville , Orlando

SWBC reviews

3.0

37% would recommend to a friend

(495 total reviews)

38% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.8

Compensation and benefits

2.6

Culture & values

2.6

Career opportunities

2.5

Work/Life balance

2.4

Senior management

SWBC has an employee rating of 3.0 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SWBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

495 reviews

3.0

Jan 20, 2015

A simple place with plenty of opportunity for growth.

Claims representative

Recommend

CEO approval

Business Outlook

Pros

The company is still fairly small which enables an individual with an ambitious mindset to progress and advance.

Cons

The small call-center atmosphere provides an environment where gossip runs rampant. Many of the employees group together in their own cliques, leaving others who'd rather remain neutral, feeling misplaced. Some of the supervisors conduct themselves in an unprofessional manner.

5.0

Jan 7, 2015

Portland Service Center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Two businesses that were small businesses operating in the area for over 20 years were acquired in 2012. Management and core operations personnel remain and are moving the company forward through a significant growth phase. Great benefits, nice location, amazing support and direction from headquarters. Fun and hard working team of employees!!! Clean, comfortable secure office space with easy access to public transportation, mall and restaurants.

Cons

Parking spaces, while ample are very narrow.

1.0

Dec 9, 2014

Liars

Head quarters

Recommend

CEO approval

Business Outlook

Pros

Time off when you need it. Yeah right. They lie to their employees.

Cons

If you take the time they allow, then you violate the attendance policy. No warning. Termination on the spot. I was fired after emergency surgery. Tricky company

Viewing 475 - 477 of 495 Reviews

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Jobs at SWBC

Payment Reminder Services Rep (Remote After Training)

Production Worker - $22 per hour (Full-time – 40 hrs per week)

Traveling Property Manager

SWBC

SWBC reviews

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Reviews by job title

A simple place with plenty of opportunity for growth.

Portland Service Center

Liars

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