Is Safeway a good company to work for as a Bookkeeper/Customer Service?

Bookkeeper/Customer Service professionals working at Safeway have rated their employer with 2.3 out of 5 stars in 57 Glassdoor reviews. This is a lower than average score with the overall rating of Safeway employees being 3.1 out of 5 stars. Search open Bookkeeper/Customer Service Jobs at Safeway now and start preparing for your job interview by browsing frequently asked Bookkeeper/Customer Service interview questions at Safeway .

Does Safeway pay Bookkeeper/Customer Service employees well?

Bookkeeper/Customer Service professionals rate their compensation and benefits at Safeway with 2.8 out of 5 stars based on 57 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Bookkeeper/Customer Service salaries at Safeway.

How happy are Bookkeeper/Customer Service professionals working at Safeway?

0% of Bookkeeper/Customer Service employees at Safeway would recommend their employer to a friend. This rating has decreased by 30% in the past 12 months. Bookkeeper/Customer Service professionals have also rated Safeway with a 1.4 rating for work-life-balance, 2.3 rating for diversity and inclusion, 1.4 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Safeway?

Cashier (759) , Courtesy Clerk (663) , Deli Clerk (506) , Produce Clerk (263) , Barista (244) , Food Clerk (191) , Bakery Clerk (184) , Sales Associate/Cashier (155) , Checker (152) , Front End Cashier (148) , Grocery Clerk (118) , Courtesy Clerk/Bagger (115) , Manager (111) , Pharmacy Technician (105) , Pharmacist (77)

What are the pros of working at Safeway according to real employee reviews?

"Benefits are good though they are expensive and you can not opt put per union." ((in 592 reviews)); "Great people and nice to have different work locations daily" ((in 549 reviews)); "Some coworkers were great and helpful" ((in 480 reviews)); "Flexible hours that can change week to week which is good for when life throws curveballs" ((in 401 reviews)); "flexible schedule and good for students" ((in 182 reviews))

What are the cons of working at Safeway according to real employee reviews?

"The management is poor and uninvolved though they take a lot of credit for themselves at corporate." ((in 873 reviews)); "low pay so thats all i ahve to say about that you dont need to know more stop asking" ((in 637 reviews)); "Bad manager only focuses on the mistakes you make and rarely comments on what you do right" ((in 329 reviews)); "Upper management was terrible." ((in 179 reviews)); "There is no "training" at Safeway unless you enter the management training program." ((in 165 reviews))

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Safeway

Part of Albertsons Companies

Safeway Bookkeeper/Customer Service reviews

2.3

0% would recommend to a friend

(57 total reviews)

Susan Morris

Not enough data to show CEO approval

8% positive business outlook

Ratings by category

2.8

Compensation and benefits

2.5

Career opportunities

2.3

Diversity & inclusion

1.4

Culture & values

1.4

Work/Life balance

1.4

Senior management

Bookkeeper/Customer Service employees have rated Safeway with 2.3 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Bookkeeper/Customer Service professionals have an average working experience there. Safeway is rated 35% below average by Bookkeeper/Customer Service professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

57 reviews

2.0

Oct 27, 2025

Taken advantage of, and overworked

Bookkeeper

Recommend

CEO approval

Business Outlook

Pros

Good for if you enjoy a fast-paced work environment. Constantly busy and things to do.

Cons

Denied the company standard 15min break every 2hrs due to short staffing in Booth/Bookkeeper/Customer Service department. Unreasonable work expectations and was constantly pressured by 2nd store manager to do the job that 2-3 people should be doing. Constantly short staffed, and store manager only allowed 1 booth worker to be on shift at one given time, which made it extremely difficult to finish all tasks by the daily deadlines. Was constantly messaged and asked to assist other booth workers on my days off despite only being employed part time.

3.0

Oct 21, 2025

Safeway Grocery Store Bookkeeper

Bookkeeper

Recommend

CEO approval

Business Outlook

Pros

It offered entry level accounting experience

Cons

It offered barely above minimum wage

3.0

Mar 20, 2025

Ehh it was alright

Bookkeeper

Recommend

CEO approval

Business Outlook

Pros

Benefits, people, opportunity to learn other departments,

Cons

low pay, lots of favoritism

Viewing 1 - 3 of 57 Reviews

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Safeway Bookkeeper/Customer Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Taken advantage of, and overworked

Safeway Grocery Store Bookkeeper

Ehh it was alright

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