Sage reviews

As a manager, I was often stuck enforcing top-down decisions that made no sense, like a global return-to-office mandates for fully remote teams. I saw constant layoffs. Leadership prioritized control over outcomes, with constant pressure, unrealistic timelines, and no regard for work-life balance. There was little to no support for managers, and when things went wrong, blame rolled downhill fast. The culture was toxic, trust was nonexistent, and there were no real opportunities to grow or develop your team. Leadership talked about values, but their actions rarely matched.

-Work Life Balance is almost nonexistent - no analyst should be toggling over 100 cases. I was working AFTER hours OFF THE CLOCK almost everyday because management makes a FUSS about OT . -Reopening CLOSED cases - management KNOWING Analysts are overwhelmed continued to make up even MORE work. Reopening closed cases and having analysts who are already stressed go and CALL these customers is INSANE -Management seems to take it personally when you resign (even with a two weeks notice) -Return to Office work. Random and Unnecessary, most analysts work better at home, there is NO collaborating and the team really cannot sit together because the office is so packed. -Management will take advantage of you if you let them. If you are not being properly compensated for overextending yourself. Just say No 9/10 You wont be ! -Management (higher up) has a 'If they do not like it, they can leave' attitude. (& Then are surprise when you actually leave) -My advice soak up all the knowledge you can and move on to a space where you are fairly compensated and treated.