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      SageNet

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      SageNet reviews

      3.6

      68% would recommend to a friend

      (97 total reviews)

      Brad Wise

      83% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      SageNet has an employee rating of 3.6 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SageNet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.9 stars).

      Reviews by job title

      97 reviews
      3.0
      May 25, 2023

      Great for entry level positions

      Noc technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn and gain experience for your next job, whether at SageNet or a different company.

      Cons

      No bonuses (Christmas), or for recognition going above and beyond.

      avatar
      SageNet Response
      2y
      Thank you for your comments and encouraging words to "keep fighting the fight." Our team members are at the heart of everything we do, and their satisfaction is of utmost importance. We are dedicated to continuously seeking ways to enhance and improve our workplace to achieve our goal of becoming a place where employees can confidently say, "SageNet, the best place I've ever worked." Your feedback inspires us to strive for excellence, and we value your contribution to our journey towards creating an exceptional work environment.
      2.0
      May 21, 2023

      Micromanage is stifling

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of very competent people. Take great care of clients.

      Cons

      Micromanage is rampant. Mid-level managers don’t care about employees, only about promotions. They think anyone under them is an underling and idiot. No respect for people with years of experience. Training for job is either non- existent or completely off target. All managers don’t really care or listen to anyone beneath them. Suggestions are dismissed or completely frowned upon. Disagreement is not tolerated AT ALL

      avatar
      SageNet Response
      2y
      Thank you for voicing your concerns, we take matters such as these very seriously. We believe that healthy disagreement should not only be tolerated but encouraged as an opportunity for growth and innovation. We recognize the ongoing importance of nurturing this in our organization's culture, and we are fully committed to achieving this goal. As a current employee, if you have any additional suggestions or would like to talk about your individual experience with your manager, we encourage you to reach out to us directly, or even submit details of your issues anonymously if you are more comfortable. Your voice matters, and your input is highly valuable to help us create a workplace that is inclusive and fosters diverse opinions and change.
      2.0
      Mar 27, 2023

      decent but could be better

      Tier ii noc associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home multiple times a week. Good place to build on networking fundamentals knowledge

      Cons

      Unfair workload distribution (some people avoid taking calls), because managers only look at number metrics to measure performance, leading to workers "gaming the system". The work is moreso a call center than a network operations center. Knowledge is somewhat gatekept by higher tiers, they are belittling when lower tiers ask questions. low pay compared to other jobs in the network/IT industry

      Viewing 28 - 30 of 97 Reviews
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      ReviewsSageNet reviews

      Glassdoor has 104 SageNet reviews submitted anonymously by SageNet employees. Read employee reviews and ratings on Glassdoor to decide if SageNet is right for you.