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SageNet Response
Brad Wise, CEO
Thank you for your feedback and the generally positive comments regarding our health plan, salary, HR team and good people working here.
I’d like to take a few minutes to address the less than positive comments.
Regarding work/life balance, we believe in the importance of balancing a career and personal life. Finding this balance can be struggle, especially in a growing managed services business providing essential services to a 24/7customer base. We strive to provide a rewarding workplace and hope, in turn, that this will have a positive effect on life outside of work.
Re 401K and PTO. We encourage every associate to participate in our 401K plan. The annual match is tied to overall company performance. Over the last 5 years, the 401K match has averaged 2.7%. Our Paid Time Off (PTO) starts at 15 days per year for new associates and increases with tenure, starting at 1 year. We also offer 7 paid holidays annually as well as 4 paid volunteer hours per quarter.
We also encourage our associates to take time off and believe it provides valuable time with family and friends, and makes for a happier, more productive workforce.
Regarding Daryl Woodard, our Founder and Chairman (and until recently, CEO). Daryl started the company more than 20 years ago and has been instrumental in growing SageNet to more than 400 associates with multiple regional offices. He remains actively involved in the company and enjoys an excellent reputation for genuinely caring about our associates, as well as his philanthropic activities. There are few companies our size in which any employee can request and get one-on-one time with the CEO or Chairman. I hope that our current associates will do so, should they wish.
Regarding teamwork. Interdepartmental friction is always a challenge, particularly in a growing company and in a fast-paced marketplace. We are working to create a more frictionless experience both internally and for our customers. Our hope is with our focus on transparency, empathy and open communications, team spirit will continue to grow. Our latest semi-annual anonymous employee survey from earlier this year shows a job satisfaction level of 3.98 out of 5 stars and is generally trending higher from year to year. That said, our leadership team will not be happy until we achieve 5 out of 5.
And finally, regarding naming rights for the Tulsa Expo Center, for which SageNet was recently awarded a 5-year contract naming rights contract. The soon to be renamed SageNet Center is one of the largest clear-span buildings in the world, it hosts numerous events and is part of the larger fairgrounds which draws more than 1 million visitors annually. We are honored to have SageNet associated with this important regional magnet for tourism and economic development activities. We see this as an opportunity to increase SageNet’s name recognition and business development opportunities.
Again, thank you for taking the time to post. Feedback, positive or negative, is always welcome as we continue to learn and grow.
