Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

82% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (78) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (28) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 59 reviews)); "Work environment is good also supportive" ((in 52 reviews)); "Good Environment to work at sagility and feels good to working with Best Employees." ((in 45 reviews)); "flexible scheduling, work from home home call center in the healthcare sector, advancement opportunities" ((in 43 reviews)); "Good work life balance for employrs" ((in 25 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 78 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 45 reviews)); "Pay, the management except for my manager she’s awesome" ((in 11 reviews)); "Also, most of the bonus depends on the NPS, meaning that it is almost uncontrollable whether you earn the bonus." ((in 6 reviews)); "In some process management is little pressure, micro management is not good all the time" ((in 4 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.2

82% would recommend to a friend

(1,244 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.2 out of 5 stars, based on 1,244 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Aug 30, 2023

Better Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They need to improve more on handling there teammates.

Cons

Improve their tools to assist the member correctly.

Sagility Response

2y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

3.0

Aug 30, 2023

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly team,Good atmosphere,Can facilities are good

Cons

They say Rotational shift But give only night shift

Sagility Response

2y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

1.0

Aug 29, 2023

Okay and meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home and job advancement

Cons

Bad management and low or hours

Sagility Response

2y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 1048 - 1050 of 1,244 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Healthcare Customer Service Specialist - Work from Home

Customer Service Representative

Remote

View job

Sagility

Sagility reviews

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Reviews by job title

Better Management

Good

Okay and meh

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