Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (27) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work Culture is good here" ((in 61 reviews)); "Work environment is good also supportive" ((in 51 reviews)); "Good environment to work and friendly" ((in 42 reviews)); "Equipment is provided and you work from home." ((in 40 reviews)); "Good training and we can learn many things as a freshers which will definitely useful in the next" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 82 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 47 reviews)); "Pay, the management except for my manager she’s awesome" ((in 11 reviews)); "Supervisors were always unavailable." ((in 5 reviews)); "Poor sales management and communication" ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,239 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jul 26, 2023

One of the best places to work, Good work life Balance.

Manager, talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Flexi Working. Good Environment. Great opportunities to learn.

Cons

Lengthy processes to be followed.

Sagility Response

2y

Thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility Healthcare and beyond. :) Please write to us at LetUsTalk@sagilityhealth.com for more suggestions.

1.0

Jul 25, 2023

Full of crap

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is no pros, really at this company. That why a lot of us looking to leave currently

Cons

This company HR dept provide a number for verification for new employment to verify you are employed there. No response All the TL’s are Mexican and Latino All the Trainers are mostly white and assistants are white/Mexican/Latinos you might can find at least 5-6 black trainers TL’s and Semies always giving conflicting information throughout the chat rooms The damn WW system is always going off line weekly Theirs is no grow for promotion majority of black people are CS Reps but yet they promote inclusiveness where are black Supervisors, TL’s, trainers etc a drop her and there. HR reps at bottom Take a look at each company formerly known as HGS now know as Sagility they handle it speaks volume

Sagility Response

2y

Hi, we take your complaint seriously. We are focused and committed to providing the best service and support to our employees. We urge you to share further details of your experience along with your contact details at LetUsTalk@sagilityhealth.com to talk further. We look forward to hearing from you.

5.0

Jul 25, 2023

good job

Real time analyst

Recommend

CEO approval

Business Outlook

Pros

good pay and nice people

Cons

none good place, comfortable work space

Sagility Response

2y

Thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility Healthcare and beyond. :)

Viewing 1081 - 1083 of 1,239 Reviews

Jobs at Sagility

Healthcare Customer Service Specialist - Work from Home

Administrative Assistant - Clinical Operations

United States

View job

Customer Service Representative

Remote

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Work from Home: Customer Service Representative (Healthcare)

Work At Home-Credentialing Advocate

Sagility

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One of the best places to work, Good work life Balance.

Full of crap

good job

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