Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Team Leader (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 61 reviews)); "Work environment is good also supportive" ((in 47 reviews)); "Good environment to work and friendly" ((in 46 reviews)); "work from home set up, save time and money, convenient, non voice account" ((in 42 reviews)); "Good work life balance for employrs" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 76 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 46 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 10 reviews)); "High Pressure work environment" ((in 5 reviews)); "Supervisors were always unavailable." ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,239 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,239 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Mar 4, 2026

Wonderful place to work

Care coach

Recommend

CEO approval

Business Outlook

Pros

So far my experience has been nothing but positive. Clear expectations and reasonable goals

Cons

The pay could be a little better

4.0

Mar 2, 2026

The tech and clinical people are great but sales leadership lacking

Svp product

Recommend

CEO approval

Business Outlook

Pros

Some true experts and pros

Cons

Poor sales management and communication

Sagility Response

3mo

Hi, Thank you for your input. We would love to hear more about your experience, so that we can consider your valuable suggestions to deliver on an even better experience next time. Please reach out to us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share.

3.0

Feb 23, 2026

Lots of Pros Lots of Cons

Care coach

Recommend

CEO approval

Business Outlook

Pros

You have a chance to do something that actually makes a positive difference in someone else's life. You get to help people on a practical level. You're able to provide support to people who badly need it.

Cons

The company is very disorganized. All the managers say different things. Not all of the team leads are ready to be in their positions. Very difficult to meet their quotas. A lot of work in not enough time. I haven't taken a break in weeks.

Viewing 124 - 126 of 1,239 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

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Healthcare Customer Service Specialist - Work from Home

Sagility

Sagility reviews

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Wonderful place to work

The tech and clinical people are great but sales leadership lacking

Lots of Pros Lots of Cons

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