Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (27) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work Culture is good here" ((in 61 reviews)); "Work environment is good also supportive" ((in 51 reviews)); "Good environment to work and friendly" ((in 42 reviews)); "Equipment is provided and you work from home." ((in 40 reviews)); "Good training and we can learn many things as a freshers which will definitely useful in the next" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 82 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 47 reviews)); "Pay, the management except for my manager she’s awesome" ((in 11 reviews)); "Supervisors were always unavailable." ((in 5 reviews)); "Poor sales management and communication" ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

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Sagility

Sagility reviews

4.1

81% would recommend to a friend

(1,239 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.2

Career opportunities

4.1

Senior management

4.1

Compensation and benefits

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 28, 2025

Customer Service Rep

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Great company been here almost 2 years

Cons

Pay is low need a pay increase

Sagility Response

11mo

Hi, Thank you, we appreciate your input. We deeply believe that suggestions are the foundation on which to improve various aspects of an organization. Please feel free to write to us at LetUsTalk@sagilityhealth.com

4.0

Jun 19, 2025

No complaints

Brand advocate

Recommend

CEO approval

Business Outlook

Pros

Very good work environment & support available for workers.

Cons

The pay could've been a bit better. But the benefits were good. Location is the Kingston, Jamaica branch.

Sagility Response

Hi, Thank you, for sharing your positive experience with Sagility. We always strive to maintain and improve work environment for our employees.

5.0

Jun 3, 2025

Great

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Money good vacation benefits off in weekends

Cons

Slow not busy have to use pro by August

Sagility Response

Hi, Thank you, for sharing your positive experience with Sagility. We always strive to maintain and improve work environment for our employees.

Viewing 139 - 141 of 1,239 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

View job

Healthcare Customer Service Specialist - Work from Home