Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (27) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 61 reviews)); "Work environment is good also supportive" ((in 47 reviews)); "Good environment to work and friendly" ((in 46 reviews)); "work from home set up, save time and money, convenient, non voice account" ((in 42 reviews)); "Good work life balance for employrs" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 76 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 46 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 10 reviews)); "High Pressure work environment" ((in 5 reviews)); "Supervisors were always unavailable." ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,239 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Dec 5, 2025

Loyalty watch awards

Team lead

Recommend

CEO approval

Business Outlook

Pros

I received the loyalty watch on my 11th year of service.

Cons

On my 15th year, i did not receive the loyalty watch. According to the HR department, prior to the transition from HGS to sagility , all benefits including loyalty rewards, tenure ship recognition and retirement pay were supposed to remain unchanged. However, a sudden change has been implemented without any notice or update regarding the loyalty watch program. I have now reached 16 years of service and still not received any communication or the corresponding loyalty reward.

Sagility Response

6mo

Hi, we take your complaint seriously. We are focused and committed to providing the best service and support to our employees. We urge you to share further details of your experience along with your contact details at LetUsTalk@sagilityhealth.com to talk further. We look forward to hearing from you.

4.0

Dec 4, 2025

Buena empresa

Brand advocate

Recommend

CEO approval

Business Outlook

Pros

Buen ambiente laboral Dependiendo el producto es relativamente sencillo

Cons

Poco tiempo de almuerzo Pocos espacios para descansar

Sagility Response

6mo

Thank you for your input. We would love to hear more about your experience, so that we can consider your valuable suggestions to deliver on an even better experience next time. Please reach out to us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share.

4.0

Dec 4, 2025

Work Experience

Trainer

Recommend

CEO approval

Business Outlook

Pros

Good management Career Growth Career Opportunities

Cons

Salary Culture My stay here was traumatic because of the employees

Viewing 166 - 168 of 1,239 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

View job

Healthcare Customer Service Specialist - Work from Home

Sagility

Sagility reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Loyalty watch awards

Buena empresa

Work Experience

Jobs at Sagility

Sagility reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Sagility reviews FAQs

Jobs at Sagility