Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

82% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (79) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (28) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good hear" ((in 61 reviews)); "Work environment is good also supportive" ((in 50 reviews)); "Good environment to work and friendly" ((in 48 reviews)); "flexible for work from home" ((in 42 reviews)); "Good work life balance for employrs" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"Less salary and benefit." ((in 79 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 48 reviews)); "High Pressure work environment" ((in 6 reviews)); "Supervisors were always unavailable." ((in 6 reviews)); "If employee says no opportunity and leaves the company, it will impact them, that’s why they play such cheap politics by blaming honest and reliable employees." ((in 3 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.2

82% would recommend to a friend

(1,246 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,246 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.2 out of 5 stars, based on 1,246 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Sep 4, 2025

A company that’s future-focused and people-driven

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Sagility stands out in the BPO industry for its deep expertise in healthcare and commitment to innovation. The company is investing heavily in AI and technology, which makes the work exciting and future-ready. Management is approachable, training is solid, and there’s a strong culture of collaboration. Work-life balance is better than most in the industry, and the environment feels professional yet supportive.

Cons

Some tenured employees may find it challenging to adapt to the fast pace of change, especially with new technologies being rolled out. But with the right mindset, this becomes an opportunity to grow and stay relevant in an evolving industry.

Sagility Response

10mo

Hi, Thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility and beyond. :)

5.0

Sep 3, 2025

Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good work environment and employe friendly company

Cons

They have nothing as Cons

Sagility Response

10mo

Hi, Thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility and beyond. :)

5.0

Sep 2, 2025

5/5

Manager

Recommend

CEO approval

Business Outlook

Pros

Sagility gives the best opportunities for employees, to grow and thrive.

Cons

Company is still young and have more opportunities for growth.

Sagility Response

10mo

Hi, Thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility and beyond. :)

Viewing 229 - 231 of 1,246 Reviews

Jobs at Sagility

Healthcare Customer Service Specialist - Work from Home

Administrative Assistant - Clinical Operations

United States

View job

Customer Service Representative

Remote

View job

Work from Home: Customer Service Representative (Healthcare)

Senior Director-Implementation

United States

View job

Sagility

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A company that’s future-focused and people-driven

Work Environment

5/5

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