- Frequent changes in senior leadership have resulted in shifting priorities and organizational uncertainty.
- The company is embracing a startup-style culture, but long-standing platform and process inefficiencies continue to slow engineering productivity.
- Project deadlines are often aggressive, with an assumption that AI coding tools (e.g., Claude, Cursor) can substantially reduce development effort, which isn't always practical for complex systems.
- Collaboration with US-based stakeholders often requires late-night meetings for India teams, sometimes extending past midnight, making work-life balance challenging.
- In some teams, the "technical manager" role is largely managerial rather than technical. Despite limited involvement in architecture or technical problem-solving, they frequently micromanage day-to-day engineering decisions, creating unnecessary bureaucracy, slowing execution, and diminishing ownership for engineers.
- The employee experience and culture no longer reflect the "Best Place to Work" reputation the company was once known for.
- Multiple rounds of layoffs with limited transparency around the reasons have created uncertainty and impacted employee morale.
