Salesforce reviews

4.1

79% would recommend to a friend

(22,511 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Jan 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Cool offices, generous benefits, and financially stable

Cons

I led and worked for different teams at Salesforce for almost 4 years and of course, the experience could depend on the team and who you work with... But regardless of the team and despite all the sweet talk about the ohana culture, your number one goal should be to watch your back at Salesforce! It's the most political and backstabbing culture I've ever seen, especially the frat boys of the marketing. Stephine Buscemi says so many sweet things but in reality, nothing is changed.

1.0
Feb 5, 2018

“#DreamJob” does not hold up anymore.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ohana! This applies only If you are in the right department/team and have competent manager. I see this on other teams with better leaders. So I know it does exist. - CEO - Benefits - Salesforce Platform (hands down the best and only getting better.)

Cons

- Middle management - Politics - My experience as a whole and expectations has been sadly the biggest disappointment of my career. Maybe because I didn’t realize this company is all smoke and mirrors. - Management can make or break the experience. In my case, my manager single handily destroyed my actual dream job and crushed my career dreams at Salesforce that I was so passionate about. - The endless micro-management and lack of TRUST - My contributions to the team and to our customers is overlooked and undervalued. It does not matter how much you contribute or knowledgeable of the platform to make customers happy you are, it will not be valued unless you suck up to management. - The middle management I have interacted with is useless. They only show up to collect a paycheck. - Feed back app is used to gauge employee and manager. Although if you give management actual feedback via app or survey with anything negative, you will receive retaliation. - 1:1 meetings are one direction (for managers) and not the employee.

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Salesforce Response
8y
Thank you for sharing your feedback. The management behaviors described in your review are not at all aligned with our values. We'd like to learn more, so we can work to address your concerns. Please reach out directly to me, or if you prefer, you can provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Working together, we can ensure Salesforce remains a great place to work for everyone.
4.0
Dec 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The culture, benefits and atmosphere are fantastic, they treat their employees exceptionally well

Cons

The territory assignments are exceptionally difficult. When someone leaves Salesforce, it's not because of the culture, it's because they can't make a living.

Viewing 58 - 60 of 22,511 Reviews

Glassdoor has 26,064 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.