Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,513 total reviews)
      avatar

      Marc Benioff

      80% approve of CEO

      69% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.5

      Senior management

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      2.0
      Apr 1, 2009

      A lot of light - a lot of shadow

      Director marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is great to be working for a company that profoundly changed the Software industry There are outstanding people from many different companies with different backgrounds It is truely inspiring tro be working with customers who love the product Employees are young, motivated and aggressive

      Cons

      Highly political - not performance, but connections matter at salesforce No management culture - everyone really is an individual contributor No teamwork - although there is a lot of partying, everyone fights alone for himself Lots of Internal surveys, but no one has the guts to stand up and address the underlying issues

      4.0
      Mar 29, 2009

      Successful company that should evolve further

      Senior member of technical staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has been very successful in building a product that appeals to a broad range of customers, leveraging the SaaS model. Now they've turned their SFA product into a generalized platform for business application development. So they are well-positioned to succeed. There is an engineering culture that will please technical staff, and a reasonable amount of benefits and amenities. There's nothing really stupid going on there.

      Cons

      Their engineering practices are still evolving and are somewhat primitive. Most of the technical staff are from a small number of places, and don't seem to have a lot of perspective on what they're doing.

      3.0
      Mar 24, 2009

      An exciting, challenging, difficult place to work - worth it if you have the right fit, Avoid it if you don't!

      Director, curriculum development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growth, smart people, new technology, legitimate focus on customers. a continual drive for innovation and "break-it" thinking to come up with new ways to serve customers and to be more efficient. usage of company products to run the company business - they "eat their own dog food." Their products are well done, and the customers genuinely love them - the annual user show is truly a love-in. The company is quickly building a real ecosystem, full of opportunities.

      Cons

      the environment can be political, you need to get the right people to support your initiatives and get your initiatives in alighment with the right people. there is definitely an arrogance that comes with the ongoing success - this leads to a "not invented here" syndrom, which means that you really need to pass on externally available solutions or vendors, they just won't fly. They haven't solved the customer support conundrum of "how many do we have to hire to take the customer's phone calls" - the products they design and delivery are generally excellent, but they don't "bake in" the customer support piece; they don't make the product managers take ownership of the successful customer adoption of the technology (through the complete lifecycle.) The internal systems to manage the company's processes are in a constant state of change and are still primitive and in start-up mode - the management is committed to solving this, but this can be a source of frustration.

      Viewing 22420 - 22422 of 22,513 Reviews
      Related searches: Salesforce jobs | Salesforce salaries | Salesforce benefits | Salesforce interviews | Salesforce conversations
      ReviewsSalesforce reviews

      Glassdoor has 26,066 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.