Salesforce reviews

4.0

79% would recommend to a friend

(22,512 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
5.0
Feb 13, 2009
Recommend
CEO approval
Business Outlook

Pros

There's a real passion for the work that we do - we honestly feel like we are changing the way that businesses buy technology, and there's an underlying energy that drives us to work really hard.

Cons

It can "suck up all the air in the room" - can take over your life if you let it, because you enjoy spending time with your colleagues outside of work and you end up working long hours because you care about the success.

2.0
Feb 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Salesforce has tremendous customer focus, but the cost at which it comes is too high. The company listens to customers and innovates continuously to deliver cutting edge features that customers want

Cons

The work hours are long, and practically no work life balance. The projects are mismanaged and teams that are doing well and good are reorged for no apparent reason. There is also little recognition at a job well done. Managers treat employees as commodities. They stunt the growth of senior members and bring in new grads to add pressure and get work done.

4.0
Feb 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Prime real estate in San Francisco and free snacks make for a decent work environment. Employees are given paid time for volunteerism. The engineering division is still small, so you have your chance to make an impact. Small teams (arranged around scrum) allow everyone a chance to excel. Engineering management are fairly dedicated to listening to feedback and improving processes. Management is respectful towards employees, allowing them to explore their options. Engineers get as many huge monitors as they need to be productive =). The demands of "on-demand" software are high-quality. Customers of salesforce's software also expect fast innovation. As such, working here is demanding and should be a challenge and a chance to hone your development chops. Also, as it is with web software, it's cool to see your work instantly deployed to a large user base (compare this to nature of patches and upgrades in the on-premise software world).

Cons

Respect is due to the visionaries who pioneered the "Software as a Service" model through this company. However, there's is a considerable contingent in the product organization that relishes politics and competition. Superiority complexes and inflated egos are commonplace. As a new employee here, expect to be the recipient of a fair measure of paranoia and condescension. Salesforce has a reputation for being a PR-hungry company. As such, the company tends to be somewhat fickle in its direction, always going for the big bang and you never know how important your projects are. On the flip-side, if you're the right person in the right place at the right time you might find yourself in the middle of some exciting opportunities. The flip-side of being in a small engineering division (mentioned above) is that the work never stops. Work/life balance isn't great.

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