Salesforce reviews

4.1

79% would recommend to a friend

(22,509 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,509 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Aug 14, 2020
Recommend
CEO approval
Business Outlook

Pros

I spent a number of years there and, in the earlier years 2012 - 2016 it was full of potential and promise. Opportunities to grow and try new things for people with 15+ years work experience. The social responsibility and commitment to Ohana culture seemed really enticing. But a bit of a sham and Salesforce taught me that work shouldn't be a "family" because the most dysfunctional social units are typically families.

Cons

As time progressed, it grew more and more ugly. The unintended consequences of growth saw people who were completely incapable of managing themselves leading large teams and even divisions (with the leaders who hired them scared to fire them and admit their failure of promoting them). People who were, frankly, not prepared for the role were given Manager, Sr. Manager, Director, Sr. Director, and VP roles. Towards the end of my time there I spent most days preparing slide decks (apparently VPs can't read anything but slides) and writing scripts for a Senior Vice President who would need to be coached on what to say at meetings to his superiors. Incompetence hires incompetence and quickly tries to root out anyone who questions that. The spirit of the company got lost at some point along the way and now it is more a holding tank for some of the most mediocre people who happen to have extremely high opinions of themselves. This company is often thought of as an innovative company, but it really runs like a government bureaucracy (I have experience in government) where everyone walks around talking and acting a little like the Stepford wives. But very little gets done. There are a few teams who have good leaders that run really well, but most don't. There is a remarkable amount of fear within the company when it comes to speaking up and trying to tackle hard truths. If you are good at your job and do good work, stay away from Salesforce.

1.0
Sep 4, 2018

Poor Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and fun events.

Cons

Salesforce allows people to manage that have no previous management experience therefore do not know how to coach and help team members advance in their own careers. When an associate isn't a good fit for a role or team based on how biased they feel in a group of "bros" (manager included), there needs to be a better avenue for letting said associate explore other opportunities within the organization instead of immediately being fired without a good reason.

1.0
Dec 7, 2016
Recommend
CEO approval
Business Outlook

Pros

You work with smart people. They cater breakfast in Monday-Thursday and lunch on Monday. The area to bring clients at is GREAT! Clients dig it.

Cons

This was the worst job I've ever had. Management talks down to you like I haven't been doing this for 10 years (and my boss has less experience with half the success).... And I was #1 on my team and #11 in the country. They claim compensation is great but when based in Atlanta you get the most bottom of the barrel accounts and this means everything (you have to deal with it). I've never worked so hard for a $2K deal... in. my. life. In my previous life, I never glimpsed at anything under $100K. That was for newer reps. If you sell a $100K deal, you will be at the top for the month and everyone freaks out. So what this means.... what they say you will get paid is a FAR stretch from reality. I was above my number and didn't make what they claimed because when I got my sales compensation package there are all these other factors. Therefore, I made SIGNIFICANTLY less here than my last job. The base was higher but that was it. I'm a hunter and have always been one. Here, it does NOT make sense to focus on hunting because you get new accounts every year and for a prospect to switch CRM's this decision isn't made overnight. Don't let the recruiter tell you otherwise. Trust me. Every current client that I did get, I had to do damage control from previous reps trying to squeeze every dollar out of them. The previous sales reps had their own agenda and it really hurt our clients. Because you get new accounts each year, the previous reps didn't care about the future. They did whatever it took to get $ and then dumped the client. I spent the first 6 months trying to get our clients not to leave us. The office is LOUD because the desk are on top of each other with no sound barriers and all the conference rooms are booked. Clients made many comments about the background noise and it's embarrassing.

Viewing 25 - 27 of 22,509 Reviews

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