Question 1

Is Sallie Mae a good company to work for?

Accepted Answer

Sallie Mae has an overall rating of 3.9 out of 5, based on over 756 reviews left anonymously by employees. This rating has been stable over the past 12 months. 77% of employees would recommend working at Sallie Mae to a friend and 78% have a positive outlook for the business. The best reviews about Sallie Mae have been left by employees working as Manager, Director and Collector.

Question 2

Does Sallie Mae pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Sallie Mae employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sallie Mae. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Sallie Mae?

Accepted Answer

77% of Sallie Mae employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sallie Mae 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

Question 4

What are the top reviewed jobs at Sallie Mae?

Accepted Answer

Collections Specialist (39), Customer Service Representative (31), Director (26), Collector (21), Manager (15), Collector I (12), Account Manager (7), Analyst (7), Intern (7), Financial Analyst (6), Project Manager (6), Associate (5), Business Analyst (5), Senior Software Engineer (5), Systems Analyst (5)

Question 5

What are the pros of working at Sallie Mae according to real employee reviews?

Accepted Answer

"Some good benefits are available" ((in 86 reviews)); "The company still holds some great people to work with depending on the area you land in." ((in 67 reviews)); "Good pay and generally good balance" ((in 45 reviews)); "Work life balance is good with 39 days per quarter in office" ((in 32 reviews)); "Great bonus structure and even better as you level up to different buckets" ((in 26 reviews))

Question 6

What are the cons of working at Sallie Mae according to real employee reviews?

Accepted Answer

"Management is poor at communicating what is expected of their employees or where the company is headed." ((in 43 reviews)); "Always having some clueless managers from outside instead of promoting in." ((in 14 reviews)); "Senior management not always aware of what is happening." ((in 10 reviews)); "The environment felt cliquey and unprofessional, with favoritism and excessive oversharing during training." ((in 10 reviews)); "Training long but didn't prepare you for the job." ((in 9 reviews))

Question 7

What are employees saying about Sallie Mae layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sallie Mae layoffs and their outlook for job security at Sallie Mae in 2026.

Question 8

What are the top reviewed Sallie Mae locations?

Accepted Answer

Newark, Indianapolis, New Castle, Fishers, Reston, Newton, Muncie, Wilmington, Sterling, Killeen, Wilkes-Barre, Lynn Haven, New York, Washington, Wilkes Barre, Salt Lake City, Las Vegas, Boston, Arcade, Whitewater, Chattanooga, Carmel, Panama City, Delaware City, Christiana, Newark, Fisher, Niles, Richmond, Alexandria

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I worked in the customer service department. Easy job but can sometimes feel overwhelming.

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