Sallie Mae reviews

3.9

74% would recommend to a friend

(687 total reviews)
avatar

Jonathan Witter

82% approve of CEO

79% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

687 reviews
3.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Supportive and understanding management. They encourage employees constantly through awards, gifts, and recognition. They provide really helpful training and ensure that representatives are ready to interact with customers.

Cons

It was stressful dealing with disgruntled customers upset about having to pay their loans and upset that they were approved for the loans in the first place.

5.0
Jun 16, 2014

Collections Specialist II

Recommend
CEO approval
Business Outlook

Pros

The bonuses! My largest bonus was 7K and lowest was 1500. I missed goal twice in 12 months. Management is usually helpful in approving time off. Insurance benefits are pretty good.

Cons

Changing policies and hours. It can be difficult to keep up with everything and there can be a lack of communication in changes.

Viewing 541 - 543 of 687 Reviews

Glassdoor has 755 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.