Sallie Mae reviews

3.9

73% would recommend to a friend

(687 total reviews)
avatar

Jonathan Witter

82% approve of CEO

78% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

687 reviews
5.0
Sep 22, 2013
Recommend
CEO approval
Business Outlook

Pros

lots of activity while working made it great and challenging atmosphere

Cons

as with most collection companies there are those who would try to benefit from your own hard work

2.0
Sep 6, 2013
Recommend
CEO approval
Business Outlook

Pros

They provide benefits, 401K, bonuses, prizes, paid time off, training provided, team player attitude

Cons

basically you have 2 goals to hit for the month, if you're between calls for more than one minute making notes, you get yelled at to answer calls or make them. You're sitting all day long, calling people for money. I hated it because I didn't like sitting all day, and the number of times that some people got calls from us was ridiculous. I got yelled at daily, cried at, someone accused me of having an affair with their husband when I called. you're required to work 40 hours, 44 every other week. yeah you get paid vacation, but good luck still hitting your goal if you do take that vacation. And they have prize givaways for performance, but to be honest, i doubt anyone would stay there if they didn't

4.0
Aug 30, 2013
Recommend
CEO approval
Business Outlook

Pros

If you want to be a part of a well organized traditional company than this a the perfect place for you. The corporate structure is sound and extremely well run.The work environment is fair and there is a good sense of work-life balance.

Cons

This is a fairly large organization and with that comes certain levels of bureaucracy. Layoffs and reorganizations are not uncommon. Senior management has is a sense of detachment. There is very little career development. All things considered, these are the traits of a traditional large company.

Viewing 586 - 588 of 687 Reviews

Glassdoor has 755 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.