Sallie Mae reviews

3.9

73% would recommend to a friend

(686 total reviews)
avatar

Jonathan Witter

82% approve of CEO

78% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

686 reviews
1.0
Jul 13, 2012

Hated it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer good pay, vacation time, sick leave and 401k. The health and dental plans have a low monthly contribution.

Cons

If you work in the call center you will be treated like a number and not a person. You are even timed when you go to the bathroom. They say they like to promote from within but after nearly 4 years there I was never given the opportunity. Eventually my job was shipped overseas.

4.0
Jun 21, 2012
Recommend
CEO approval
Business Outlook

Pros

- Pay was great for a call center job - My supervisor was great - Nice co-workers

Cons

- During peak season, the micro-managing from the upper tier of management at the call center got pretty annoying - Upper management in the servicing department couldn't seem to decide how they wanted everything to be organized - Mandatory overtime during peak season - A lot of turnover in the call center, but not outside of it, so it's hard to move elsewhere or up in the company

4.0
May 17, 2012

Great company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sallie Mae is a great company to work for. The benefits are good, the people are dedicated and pleasant to work with, and the work environment is challenging but very supportive.

Cons

As a financial services company, the culture is very conservative. Many employees have been there a long time. Would like to see more of a culture of innovation.

Viewing 619 - 621 of 686 Reviews

Glassdoor has 754 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.