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      Sallie Mae

      Engaged Employer

      Sallie Mae reviews

      3.9

      77% would recommend to a friend

      (687 total reviews)
      avatar

      Jonathan Witter

      84% approve of CEO

      78% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Career opportunities

      3.6

      Senior management

      Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      687 reviews
      4.0
      Sep 19, 2021

      Student Loan Specialist

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Speak with man different types of people and help the best way you can towards paying off their student loans.

      Cons

      Lots of customers not sure how they were able to pay even when finding a solution

      4.0
      Sep 7, 2021

      The good and bad

      Collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      Commission based plus base pay, commissions can yeld to a high gross income

      Cons

      Bonuses are no longer good unless you’re in 30day. The bonus structure is not to work in the collectors favor. There was a time where you could get $9,000 in commission if you exceeded the expectations now you would be lucky if you receive $1,500. There is a max bonus that we’re were told is mathematically impossible to reach but it’s still in our documents as if we can.

      2.0
      Aug 22, 2021

      Great work experience terrible work environment

      Servicing advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Has very skilled workers. Offers monthly bonuses and tuition reimbursement program.

      Cons

      Fast pace environment with a huge learning curve with minimal to no support from management. Overall work culture is toxic and demanding.

      Viewing 280 - 282 of 687 Reviews
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      ReviewsSallie Mae reviews

      Glassdoor has 755 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.