Sally Beauty reviews

Customers will ask about many different issues regarding hair, skin&beauty, you are expected to have a good knowledge of every product in store so that you can best advise them. This can be overwhelming at first as there is a lot to learn about the products, hair dyes and beauty products.

When having issues with staff members they did not give store managers authority to reprimand properly. I had one staff member that had multiple complaints from customers and co workers. She would bully younger staff members to the point of leaving the store crying when I was not there. They would not allow me to actually write her up officially. She would deny every allegation. Customers would actually call the Head office to complain about how rude she was to them and even then I was not allowed to write her up. I was told I could talk to her about the situation and write it down but I would have to keep it at home and it would not be sent to Head Office.