Sally Beauty reviews

3.1

39% would recommend to a friend

(3,538 total reviews)
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Denise Paulonis

42% approve of CEO

30% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jan 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Medical benefits are good although not as good as they once were. Free product samples are beneficial. Employee discount is appreciated although with a tax rate of 10% our current discount rate doesn't really make much difference.

Cons

People can rob us blind and we are powerless to do anything. We are expected to control shrink and keep it at an impossible level and yet we have no control. Our TM and DM treat us like replaceable robots. If we don't hop to when they want us to, they are quick to remind us that there is someone out there that can do our job. During bad weather-the type of weather where schools and public works are closed down-we are constantly pressured to report to work "hell or high water". We aren't given enough payroll hours in order to manage our employees efficiently.

1.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

employee discount at Sally & cosmo prof stores

Cons

Management is toxic, deluded and does not care about their employees. There is absolutely no stability here, and expectations are not clear. They will regularly add on extra responsibilities to your job with no additional compensation, and force you to absorb the responsibilities of open roles (if people quit or get fired, their positions take 6+ months to re fill, or often times not at all). People are fired left and right for no reason other than personal opinions, and speaking up to HR or your manager will get you reprimanded. There is extreme mistrust, and teams that were once efficient are now broken up, missing headcount, and lowered moral under incompetent management.

2.0
Jul 31, 2021

Horrible Experience

Recommend
CEO approval
Business Outlook

Pros

Discounts, great counterpart co-workers, hybrid work schedule

Cons

No accountability by marketing leaders… just get the work done regardless. It does not matter if you raise issues, it will be your fault or your teams.. Leaders are disconnected from the reality of their teams.

Viewing 58 - 60 of 3,538 Reviews

Glassdoor has 3,705 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.