Sally Beauty reviews

3.1

40% would recommend to a friend

(3,545 total reviews)
avatar

Denise Paulonis

41% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 18, 2025

Could be better, could be worse

Recommend
CEO approval
Business Outlook

Pros

Fun work environment, I have an amazing DM, good employee discount, relatively laid back, most of my customers are awesome

Cons

Slower location so the one size fits all model doesn’t work for my store, managers need more than one weekend off a month, model used to make sales isn’t the best, sales plans are not always based on the location and current trends, doesn’t have what people are looking for, under paid

3.0
Mar 15, 2025

Changed for the worse.

Recommend
CEO approval
Business Outlook

Pros

None, used to be a great place to work where you felt valued.

Cons

Minimal payroll hours, little incentives, too much demand, not personable.

4.0
Mar 13, 2025

Overall fine

Recommend
CEO approval
Business Outlook

Pros

If you're passionate about hair, skin, or nails, it can be really fun to talk about it all workday with customers and coworkers. Job responsibilities are easy enough. Customer service work mostly ends up being fun because of the nature of supplying beauty products.

Cons

Retail, so constantly smiling and staying upbeat. Standing up for long periods of time. Most customer interactions are very involved and require knowledge and a bit more social energy.

Viewing 220 - 222 of 3,545 Reviews

Glassdoor has 3,712 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.