Sam's Club reviews

3.3

50% would recommend to a friend

(12,909 total reviews)
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Latriece Watkins

60% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
3w
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice pay relative to alot of other retail positions

Cons

Overbearing management makes you miserable

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Sam's Club Response
4w
Thank you for the time you spent with Sam's Club and for sharing this review.
Viewing 28 - 30 of 12,909 Reviews

Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.