Is Sam's Club a good company to work for?

Sam's Club has an overall rating of 3.3 out of 5, based on over 14,170 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 50% of employees would recommend working at Sam's Club to a friend and 43% have a positive outlook for the business. The best reviews about Sam's Club have been left by employees working as Product Coordinator , Intern and Account Manager .

Does Sam's Club pay their employees well?

According to anonymously submitted Glassdoor reviews, Sam's Club employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Sam's Club. This rating has been stable over the past 12 months.

How satisfied are employees working at Sam's Club?

50% of Sam's Club employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sam's Club 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Sam's Club?

Cashier (958) , Merchandiser (370) , Sales Associate/Cashier (331) , Sales Associate (300) , Front End Cashier (256) , Cafe Associate (233) , Personal Shopper (216) , Assistant Manager (214) , Tire Technician (170) , Cake Decorator (166) , Produce Associate (164) , Member Specialist (158) , Cart Attendant (148) , Associate (146) , Meat Cutter (124)

What are the pros of working at Sam's Club according to real employee reviews?

"The only thing about working at sams club # 8155 is that the pay is good" ((in 1614 reviews)); "There are several benefits that are good and the members make the time there a bit better." ((in 660 reviews)); "Great people you meet on a daily basis and co workers are fun" ((in 573 reviews)); "great coworkers!!! (This is the main reason I stay at this job)" ((in 385 reviews)); "Hours are flexible for school schedules and you can frequently get off for school events on the weekend if you ask far enough in advance." ((in 323 reviews))

What are the cons of working at Sam's Club according to real employee reviews?

"Occasionally bad managers that no matter how many open doors they don't get dealt with." ((in 593 reviews)); "No work life balance emails and phone calls at 4am stressful" ((in 199 reviews)); "Short Staffed and too much favoritism" ((in 199 reviews)); "High turnover rate and they expect too much with no employees and with little or no training for the position." ((in 157 reviews)); "Upper Management was awful." ((in 112 reviews))

What are employees saying about Sam's Club layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sam's Club layoffs and their outlook for job security at Sam's Club in 2026.

What are the top reviewed Sam's Club locations?

Bentonville , Houston , Dallas , San Antonio , Oklahoma City , Fort Worth , Las Vegas , Atlanta , Austin , Orlando , Tulsa , Jacksonville , Phoenix , Denver , Memphis , Saint Louis , New York , Charlotte , Indianapolis , Chicago , Cincinnati , Wichita , Columbia , Albuquerque , El Paso , Tampa , Denton , Columbus , Sacramento , Huntsville

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Sam's Club

Sam's Club reviews

3.3

50% would recommend to a friend

(3,969 total reviews)

Latriece Watkins

62% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.9

Work/Life balance

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jun 15, 2026

Good pay but poor management communication

Rotisserie/hms

Recommend

CEO approval

Business Outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

Sam's Club Response

1mo

Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.

2.0

Jun 8, 2026

Consistent schedule but rigid management limits flexibility

Produce merchandiser

Recommend

CEO approval

Business Outlook

Pros

Schedule consisent pay was average

Cons

management doesnt adjust schedule hard to switch departments if do not know anyone

Sam's Club Response

1mo

We appreciate you and all the feedback you have shared in this review.

1.0

Jun 6, 2026

Toxic environment with disorganized management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is good and so are the benefits.

Cons

This is the worst job I have ever had. I made it 3 weeks before leaving and never coming back. They had me working 12 hour shifts when I was scheduled for 8 but couldn’t leave because I wasn’t finished with the large workload they piled on me. There was absolutely no teamwork, our manager just abandoned us so they could go hang out with their friends. There was no organization, no structure. 100% sure my manager never even knew my name. They had us breaking down pallets just to restack them. There are no consequences for management at all, they can basically do whatever they want and nobody is gonna do anything to stop it. If they're short they throw you into different departments with no training.

Viewing 10 - 12 of 3,969 Reviews

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Jobs at Sam's Club

Personal Shopper - Sam's

Merchandise and Stocking Associate