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      Sam's Club

      Engaged Employer

      Sam's Club reviews

      3.3

      50% would recommend to a friend

      (12,909 total reviews)
      avatar

      Latriece Watkins

      60% approve of CEO

      42% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.0

      Culture & values

      3.0

      Career opportunities

      2.9

      Work/Life balance

      2.7

      Senior management

      Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Apr 30, 2011

      Not the greatest

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is pretty good for entry-level, really nice co-workers, good about giving you breaks and lunches on time, free membership.

      Cons

      Having to constantly try to sell memberships until the members get mad at you for asking every time they come in, if you close you have to clean the front end of the store AND the other parts that arn't finished, I usually stay almost 2 hours after closing (not what I want to do as a full time college student), sometimes COS's talk down to you or pester you about selling more memberships that people don't want.

      4.0
      Apr 29, 2011

      fair

      Grocery manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, management salary, helping associates reach their potential

      Cons

      work-iife balance, free time, retail

      3.0
      Apr 27, 2011

      Great oppertunities and pay at a price

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to move up, company is everywhere so you dont have to leave the company to move to a new location. Pay

      Cons

      Bonus structure is unfair, clubs that lose money for the company can get a bonus if they lose less money than the previous year, but clubs that consitently bring in millions in profit dont bonus unless the meet outrageous "projections" for groth of sales and profit. The company is top heavy, there are some many senior level leaders and home office executives that give out some many contradicting directions that mid level front line managers are caught in unrealistic goals mixed with unclear direction. Like a big game of telephone but if you repeat the wrong message at the end your fired!!!

      Viewing 12865 - 12867 of 12,909 Reviews
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      ReviewsSam's Club reviews

      Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.