Sam's Club reviews

Cashiers have become salespeople preying on captive members to sell Plus memberships, Extended Warranties, and trying to force credit cards on them when they can't even escape the pitch because you're holding their groceries hostage. In addition to making members angry, it pisses off all the people in line behind them as the wait is too long because only half of the needed cashiers are ever scheduled. Too few support people create numerous and unreasonable delays which creates even more angry customers and even higher stress levels. Break schedule for short days is inequitable. New hire training is a total joke. Cleaning supplies are almost non-existent. Employee discount is limited to 10% off overpriced produce only. Management is comprised of people with little more than a high school diploma and it shows. Not enough cash is in drawer for startup. Checkout area is unreasonably warm for employees AND customers.

Due to the size of the company, much of the company direction "comes down from above" with little store management support or knowledge of what's going on. Promotion system is set up to be fair, but many times is manipulated. Open door policy is a joke.