Santander reviews

Company is cheap! On employee appreciation day they gave us a hot dog, chips and soda. The problem was they made it sound like they were going above and beyond and no other company would do such a thing their employees. SMH

I have worked for Santander for 4 yrs now. I previously worked for PNC where moral, ethics, & career growth were structured. Those are three major things missing from Santander and they are well aware of it. We do team building events once a quarter but this hardly improves moral. Sadly, like most banks, Santander hires high school grads with little to no college or financial experience & expects them to make life changing recommendations for consumer's assets. Hell, most employees think the N.A. stands for North America. Most branch team members are on their phones all day texting instead of giving their best to the client experience. Client experience is measured, however not managed as closely as most retail banks. Its absurd to work with upper and direct management with no educational background. The blind leading the blind as they say. Additionally, managers who over delegate BKA complacency syndrome get upset when their employees receive a bonus, however they don't for lack of overall branch productivity. If you do your part, then you'd also reap in the harvest. There needs to be career-pathing for Premier Bankers. The most we can hope for is Select Banker & those positions are few & far between. Lastly, our systems constantly crash & there are network-wide emails that script how to properly apologize for the "crisis-of-the-day." Santander Consumer USA, who does the financing through dealerships are disrespectful & rude. It'd be nice to see these loans on our system so we can avoid calling SCUSA.