STM brokerage division- Cold calling sweat shop
Pros
Good benefits. Base pay was OK, goes up by 5k after a year. Training was pretty good. Sit and stand desks. Opportunity to make a lot of money if you can stay sane making cold calls to businesses all day. Training will work with you. You get assigned a mentor, mine was amazing.
Cons
Business to business cold calling all day long. They say they don't want you to track the number of calls or worry about the number of calls.. but if you don't do 85 calls a day, you get a nasty email asking you why you didn't hit your calls? Makes no sense. Even if you have 2 hrs of meetings you have to hit 85 calls or you will get talked to. Very outdated process to get clients. Most companies you call don't want to talk to you b/c they get 10+ logistics brokers calling them daily. Very crowded market. You will work in a crowded office with about 3 ft of personal space, very loud environment very hard to focus. Footballs constantly flying around, most unprofessional office I have ever worked in. Agents are able to play their music really loud, makes it very difficult to sound professional on your cold calls with Tupac playing in the background. As a seller you get the customer in the door and then you as a seller have to depend on a broker to get you a truck. You have to depend on a lot of other people to make sure your client is taken care of. Just not my cup of tea. Barley any leads are provided 90% of leads you have to find. Worked about 45 hrs a week and usually worked through my lunch to try and hit 85 calls. You have to vet your calls before calling, which is a crappy process that slows you down.
