ScienceLogic reviews

3.9

74% would recommend to a friend

(107 total reviews)
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David Link

82% approve of CEO

58% positive business outlook

Reviews by job title

107 reviews

Reviews about "Culture"

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1.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

The people doing the actual work are good to work with. The people in the trenches are cool, they're battered and beaten, but they're cool. Compensation was alright. If you are a "YES man" this is your place to be. Just be careful ever voicing any concerns, they will come back to bite you. It is career limiting. The people who actually do UX work are amazing designers.

Cons

Not sure where to start. HR does not protect the employees. HR is a gossip machine. Most people are scared to speak up or looking for other jobs. Engineers are treated as first line support, its constant fire fighting. Priority here is dictated by which contract can we get right now to make our quota this quarter even if our product doesn't do what we are saying it does. This causes us to have to build it poorly and quickly or it results in us playing a shell game with the poor customers for years on end. It feels like this company is run like on giant grift. We are often encouraged to keep expectations of customers high while knowing we can't deliver on something so we end up damaging relationships.

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ScienceLogic Response
1y
Thank you for sharing your feedback. We truly appreciate your insights, and while we are sorry to hear about your frustrations, we value the opportunity to address your concerns and offer some context. First, we agree that the people doing the work are often what makes a company great, and we’re glad to hear that you found the colleagues in the trenches to be talented and dedicated. We also appreciate your recognition of our skilled UX team. Regarding the concerns you've raised about HR, we take confidentiality and employee support seriously and we have established a number of mechanisms for employees to share their concerns. We take immediate action when made aware of specific and actionable feedback and we work continuously to improve the effectiveness of these channels. As for the work environment and engineering challenges, we understand the pressure that comes with fast-paced development and shifting priorities. Our goal is to provide all employees with the necessary resources and support to thrive, and we continue to evaluate how we can better align expectations and workload. We also recognize the importance of clear communication with customers and are working on ensuring that we set realistic expectations and deliver quality products. Thank you for your input. We are committed to fostering a culture of openness and improvement, and we will continue to listen, learn, and act to ensure a better experience for all employees.
4.0
Oct 18, 2024

Great remote culture

Recommend
CEO approval
Business Outlook

Pros

- Remote first - Flexibility - Bleeding edge frontline of AI

Cons

- Very old enterprise product to support - Release schedule is strange - Lack of job security

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ScienceLogic Response
1y
Thank you for sharing your feedback. We appreciate your insights and value your perspective. We're glad to hear that you appreciate our remote-first policy and the flexibility it offers. We believe this is crucial for maintaining a healthy work-life balance; the approach also has had a positive impact on our talent acquisition efforts. Being at the forefront of AI is critical to securing our continued success. You and many others are playing critical roles in incorporating AI into our product development efforts, building a foundation that will support even more success down the road for us. We understand that supporting legacy enterprise products can be challenging. We are fortunate to have many long service employees, such as yourself, who can provide invaluable insights into the evolution of our product. Job security is a critical concern for us, particularly when difficult business decisions need to be made. Minimizing the impacts on our workforce are always at the forefront of these considerations, with our ultimate focus on providing a stable and secure environment for our global team. Regarding your advice to Management, your suggestions are well-noted. Promoting from within and providing robust training programs are priorities for us. We are investing in employee development and recognizing internal talent and valuing loyalty is fundamental to our culture and we are exploring more ways to show our appreciation for long-term commitment and dedication. Thank you again for your feedback. It helps us to grow and improve as an organization.
5.0
Jul 1, 2024

Cutting Edge

Recommend
CEO approval
Business Outlook

Pros

Incorporating AI into our platform; great work life balance; feel like I'm part of a team even though many of my colleagues are also remote; great culture; caring leadership;

Cons

could be better at working across teams sometimes

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ScienceLogic Response
2y
Thank you for sharing your positive experience with us! We're thrilled to hear that you're enjoying the integration of AI into our platform, the work-life balance, and the supportive team culture, even in a remote environment. It's great to know that our efforts in fostering a caring and inclusive culture are resonating with you. We appreciate your constructive feedback about inter-team collaboration. We're committed to continuous improvement and will take your input to heart as we strive to enhance our cross-team communication and cooperation. Thank you for your advice to management. We value your insights and remain dedicated to listening and providing the necessary support for everyone to succeed!
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