Seamless reviews

Seamless is a place where sales rep go to burn out. You dial 2000 people a day and you are expected to do that over and over again- no questions asked. They also have a terrible tech stack. It only consists of Salesforce and Koncert which is the dialer and a “playbook.” The playbook is something that Brandon apparently poured millions of dollars into to have a training resource for reps but it’s filled with outdated info from 2019. Seamless is a call center. You do ZERO prospecting and no one in the company can use SalesNav because LinkedIn wouldn’t purchase a Seamless license. Leadership has no idea what they are doing so they constantly change things to bring in more money but it rarely benefits the sdrs. They make you sit on a google meet all day even during lunch (you can turn off your camera but don’t you dare leave that google meet!). This is the only place that I have worked where they don’t give you any flexibility during the work day. If you have to leave at any time during the day, (have a doctors appointment, need to pick your sick kid up from school, want to go to lunch with family in town, wifi or power went out, computer issues, etc.) they make you clock out and make up every minute of that time. They also make it extremely difficult for you to interview for other jobs given that you have to sit on a google meet with your camera on all day except for lunch. If your interview is longer than 30 minutes, good luck- you’ll have to make something up or take PTO. Seamless overall is not a serious company. There’s a reason that they’re banned from having a LinkedIn profile. They also play favorites and it’s insanely obvious who they like because they will do anything to have those people get promoted even if they aren’t performing. The only thing you learn at Seamless is how to “spray and pray” because all you do is call anyone and everyone with a sales related title. You don’t learn how to prospect, email, nurture, sequence, etc. because you work at a call center with an sdr title. I could write a book about Brandon Bornancin but just go look at his LinkedIn and see if he has ever worked as an SDR or an AE (he hasn’t). He pretends to be an experienced sales person but in reality he was just a manager and was never in the weeds. He will join morning stand ups and scream and swear at 9am to “motivate” you while also being incredibly condescending. Seamless will also flex not having to lay people off but they fire anyone who has a bad month. They also have a history of firing pregnant sdrs right before they’re due so they don’t have to pay maternity leave. The company isn’t growing like how they advertise, they just have a high turnover rate. Most reps last 3-6 months and leave because they’re burnt out or they get fired. I know the job market is tough right now, so if Seamless is your only option, stay there for a few months and learn and then leave or get promoted. The pay is also terrible so don’t waste your time. There is also a banner at the top of their glassdoor page saying that the reviews have been inflated so take that as you will.

Toxic work enviornment, the way they hire is churn and burn and I was one of the ones who was with the company for more than a year. Most reps do not make it past 3 months if they are not hitting numbers right away. The way Seamless.ai typically operates, is they hire lets say 20 SDR's keep 3-4 that are doing well and let the rest go. On top of that you are expected to do hundreds, yes hundreds of cold calls per day to hit an insane quota of 40 meetings per month. You use an autodialer, which dials 3 numbers at a time, so typically you are expected to have an activity of 600+ dials per day. Again I started as an SDR, was one of the successful ones and became an SDR Manager, which gave me plenty of time to witness the toxic work culture that was implemented among the SDR/AE org.