Does Security Service Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Security Service Federal Credit Union employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Security Service Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Security Service Federal Credit Union?

71% of Security Service Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Security Service Federal Credit Union 3.4 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Security Service Federal Credit Union?

Member Service Representative (16) , Member Relationship Officer (12) , Member Consultant (11) , Senior Member Relationship Officer (8) , Member Consultant II (7) , Bank Teller (6) , Insurance Agent (6) , Assistant Branch Manager (5) , Branch Manager (5) , Member Contact Center Representative (5) , Member Service Officer (5) , Assistant Manager (4) , Officer (4) , Customer Service Representative (3) , Management (3)

What are the pros of working at Security Service Federal Credit Union according to real employee reviews?

"Benefits are great for full and part time" ((in 39 reviews)); "The pay is good and 401K is amazing." ((in 16 reviews)); "This company has great values and culture" ((in 13 reviews)); "Company pays well above minimum wage and has a decent work/life balance." ((in 7 reviews)); "Dedicated employees with great attitudes." ((in 7 reviews))

What are the cons of working at Security Service Federal Credit Union according to real employee reviews?

"Poor management and communication between main office and subs" ((in 21 reviews)); "Training is good, but doesn't give actual real life situations that happen on the daily so it's easy to come out still unsure of how to proceed." ((in 11 reviews)); "There is extreme favoritism for who gets off Saturdays more often and who gets a better schedule." ((in 7 reviews)); "Some managers can be too much micro managing" ((in 6 reviews)); "Horrible upper management, negative atmosphere" ((in 5 reviews))

What are the top reviewed Security Service Federal Credit Union locations?

San Antonio , Colorado Springs , El Paso , Denver , Provo , Salt Lake City , Orem , South Jordan , Littleton , Springville , Austin , Harlingen , Houston , Texas City , McAllen , New Braunfels , San Francisco , Broomfield , Loveland , Springhill , Tampa , Riverdale , Pleasant Grove , Centennial , Saint George

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

3.8

71% would recommend to a friend

(286 total reviews)

Mike Chapman

81% approve of CEO

67% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.5

Senior management

3.4

Work/Life balance

Security Service Federal Credit Union has an employee rating of 3.8 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

4.0

Aug 21, 2025

Great Benefits

Underwriting assistant

Recommend

CEO approval

Business Outlook

Pros

Great benefits insurance & 401K matching

Cons

Poor management and communication between main office and subs

5.0

Jul 14, 2025

Worth it

Member consultant

Recommend

CEO approval

Business Outlook

Pros

They want you to move up with the company

Cons

Not flexible if you are in school still

5.0

Jul 1, 2025

Great place to work

Accountant

Recommend

CEO approval

Business Outlook

Pros

Benefits above average, great PTO policy and excelent 401

Cons

Micromanagement at its best level

Viewing 79 - 81 of 286 Reviews

Jobs at Security Service Federal Credit Union

Call Center Representative

El Paso, TX

View job

Teller/Banker (Fountain)

Teller/Banker (Pueblo)

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

Ratings by category

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Great Benefits

Worth it

Great place to work

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