Does Security Service Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Security Service Federal Credit Union employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Security Service Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Security Service Federal Credit Union?

71% of Security Service Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Security Service Federal Credit Union 3.4 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Security Service Federal Credit Union?

Member Service Representative (16) , Member Relationship Officer (12) , Member Consultant (11) , Senior Member Relationship Officer (8) , Member Consultant II (7) , Bank Teller (6) , Insurance Agent (6) , Assistant Branch Manager (5) , Branch Manager (5) , Member Contact Center Representative (5) , Member Service Officer (5) , Assistant Manager (4) , Officer (4) , Customer Service Representative (3) , Management (3)

What are the pros of working at Security Service Federal Credit Union according to real employee reviews?

"Benefits are great for full and part time" ((in 39 reviews)); "The pay is good and 401K is amazing." ((in 16 reviews)); "This company has great values and culture" ((in 13 reviews)); "Company pays well above minimum wage and has a decent work/life balance." ((in 7 reviews)); "Dedicated employees with great attitudes." ((in 7 reviews))

What are the cons of working at Security Service Federal Credit Union according to real employee reviews?

"Poor management and communication between main office and subs" ((in 21 reviews)); "Training is good, but doesn't give actual real life situations that happen on the daily so it's easy to come out still unsure of how to proceed." ((in 11 reviews)); "There is extreme favoritism for who gets off Saturdays more often and who gets a better schedule." ((in 7 reviews)); "Some managers can be too much micro managing" ((in 6 reviews)); "Horrible upper management, negative atmosphere" ((in 5 reviews))

What are the top reviewed Security Service Federal Credit Union locations?

San Antonio , Colorado Springs , El Paso , Denver , Provo , Salt Lake City , Orem , South Jordan , Littleton , Springville , Austin , Harlingen , Houston , Texas City , McAllen , New Braunfels , San Francisco , Broomfield , Loveland , Springhill , Tampa , Riverdale , Pleasant Grove , Centennial , Saint George

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

3.8

71% would recommend to a friend

(286 total reviews)

Mike Chapman

81% approve of CEO

67% positive business outlook

Ratings by category

4.1

Compensation and benefits

4.0

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.5

Senior management

3.4

Work/Life balance

Security Service Federal Credit Union has an employee rating of 3.8 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

4.0

Apr 15, 2025

decent place to work

Supervisor

Recommend

CEO approval

Business Outlook

Pros

stable, good benefits, engaged with community

Cons

highly tenured management, some people have been here their entire adult lives

2.0

Apr 3, 2025

Good company, depending on department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I would consider the people, benefits, and community reputation as all positive attributes of the CU.

Cons

The disconnect between stated company values and reality is negative as (some) bad leadership is tolerated and, unfortunately, even rewarded.

5.0

Mar 19, 2025

I love my Job!

Assistant vice president

Recommend

CEO approval

Business Outlook

Pros

Culture Pay Benefits Meaningful work Leadership Multiple Career paths Opportunities for professional growth and development

Cons

I don’t have any cons.

Viewing 88 - 90 of 286 Reviews

Jobs at Security Service Federal Credit Union

Teller/Banker (Fountain)

Call Center Representative

Teller/Banker (Hwy 151)

San Antonio, TX

View job

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

decent place to work

Good company, depending on department

I love my Job!

Jobs at Security Service Federal Credit Union

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