Does Security Service Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Security Service Federal Credit Union employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Security Service Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Security Service Federal Credit Union?

74% of Security Service Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Security Service Federal Credit Union 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Security Service Federal Credit Union?

Member Service Representative (16) , Member Relationship Officer (12) , Member Consultant (11) , Senior Member Relationship Officer (8) , Member Consultant II (7) , Bank Teller (6) , Insurance Agent (6) , Assistant Branch Manager (5) , Branch Manager (5) , Member Contact Center Representative (5) , Member Service Officer (5) , Assistant Manager (4) , Officer (4) , Customer Service Representative (3) , Management (3)

What are the pros of working at Security Service Federal Credit Union according to real employee reviews?

"Good Benefits and good 401k" ((in 44 reviews)); "The pay is good and 401K is amazing." ((in 13 reviews)); "Relaxed Environment and Culture is good here" ((in 13 reviews)); "Company pays well above minimum wage and has a decent work/life balance." ((in 8 reviews)); "Dedicated employees with great attitudes." ((in 8 reviews))

What are the cons of working at Security Service Federal Credit Union according to real employee reviews?

"Poor management and communication between main office and subs" ((in 20 reviews)); "Training is good, but doesn't give actual real life situations that happen on the daily so it's easy to come out still unsure of how to proceed." ((in 9 reviews)); "There is extreme favoritism for who gets off Saturdays more often and who gets a better schedule." ((in 7 reviews)); "Managers actively interfere with opportunities to advance within the company, volume of work rises seemingly exponentially, but salary does not." ((in 6 reviews)); "Horrible upper management, negative atmosphere" ((in 5 reviews))

What are the top reviewed Security Service Federal Credit Union locations?

San Antonio , Colorado Springs , El Paso , Denver , Provo , Salt Lake City , Orem , South Jordan , Littleton , Springville , Austin , Harlingen , Houston , Texas City , McAllen , New Braunfels , San Francisco , Broomfield , Loveland , Springhill , Tampa , Riverdale , Pleasant Grove , Centennial , Saint George

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

3.9

74% would recommend to a friend

(286 total reviews)

Mike Chapman

100% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.8

Career opportunities

3.5

Work/Life balance

3.5

Senior management

Security Service Federal Credit Union has an employee rating of 3.9 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

1.0

Aug 8, 2018

Member Relationship Officer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid medical insurance. Sundays off.

Cons

Micro Managing. You don't get paid enough for all you do and put up with. They have seriously turned into a bank, SALES SALES SALES! They push you to do stuff you dont want to do. Your family life goes out the window. You get punished for using your EARNED sick time.

1.0

Aug 4, 2018

Wants to be like Bank of America (all my coworkers said this)

Member services

Recommend

CEO approval

Business Outlook

Pros

5 years ago, and prior: Pretty good company. Now: Who let in Bank of America?!

Cons

5 years ago: Pay could be better, benefits could be better, but not a bad place to work. Now: What happened?! SSFCU is supposed to be NON PROFIT, but you sure could have fooled me. Go into any branch and pay attention to the rep trying to squeeze every once of sales opportunities from each and every single member. The member was so valued at one point. But despite the hoopla people are making about members are a priority, members needs are no longer first. Sales are first. They are disguising sales as service. But every can see through it, and more importantly, they can feel it! Ladies and gentlemen: I present to you Bank of America Jr. Congratulations on your newborn baby, lets hope it doesn't become the monster the parent was.

1.0

Jul 24, 2018

Member service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots to learn, Sunday’s off,

Cons

Over worked, lack of communication, favoritism

Viewing 214 - 216 of 286 Reviews

Jobs at Security Service Federal Credit Union

Call Center Representative

Branch Manager (Littleton)

Insurance Sales Producer

San Antonio, TX

View job

Call Center Sales Representative-Inbound

San Antonio, TX

View job

ACH Operations Specialist

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Member Relationship Officer

Wants to be like Bank of America (all my coworkers said this)

Member service representative

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