Sedgwick reviews

You get an occurrence if you don't call off 24 hours in advance, even if it was for a medical emergency. It's difficult to schedule time off because they only allow so many people off per day. Hardly any of your work gets done when you are off...everyone else is too busy doing their own work. Management has their favorites and ignore those who stand around and gossip most of the day while others are working all the time. It doesn't pay to work hard, it doesn't get recognized. The pay is too low for all of the things you are responsible for. The rules are constantly changing. The reason there is Overtime is because you have to take calls all day because they don't have enough call center people. It's very hard to get your work done and very easy to fall behind, especially after being off. The computer system is a joke. Everything is always crashing and the servers go down all the time. The deadlines are completely unrealistic based on the volume of work and delays due to technical issues and late mail. There are way too many meetings that waste precious time that could be spent working on cases. They basically read what they give to you anyway. Training leaves a lot to be desired. One company, one team is just a logo which means nothing. Different departments don't work together and many people don't want to help others. What is the point of taking calls for other cases when all they do is leave a note for the person handling the case? There are too many hands in the pot when it comes to cases. After going through so many different people it's easy to see why things get messed up or forgotten. There are a lot of unhappy campers at work and there is often talk of coworkers looking elsewhere. The audit system is ridiculously unfair and almost impossible to achieve a passing score considering the circumstances under which work is handled. Management does not listen to employee concerns.