Compensation generally lower than industry standards, full time hours are considered 37.5 hrs/week rather than full 40.0 hours, vacation/PTO policy very restricted in practice if not on paper, daily priorities vary greatly between clients lending some inconsistency between teams, high claim counts and limited staffing due to insufficient workforce to meet demands, salaried positions require frequent uncompensated overtime, hourly positions routinely demand more work hours than permitted, contributory ongoing occupational training is limited or self-directed only, advancement limited if on a non-management track, few changes to employee policies on behalf of corporate management despite popular demands, employee performance metrics set by clients and interior sales departments rather than reflecting actual realities of claims activity.