Sedgwick reviews

The training is inadequate at best. Even once you get through training, questions will be met with 3 different answers. Though you get generous vacation days, you are not allowed to use them unless you can manage to keep your work queue completely "clean" - a nearly impossible task with outrageously high claim loads. In the year that I've worked there, ALL of the team leads were fired or promoted, leaving our department with no seasoned management. We are constantly short-staffed. Management likes to stress our "work-life" balance but it doesn't exist. Overtime is promoted as "optional" but in reality, if you're not working at least 5-10 hours over per week, you won't be able to manage the work load.

Way too much work dumped on you, very little actual training on how to do the work. Very much a sink or swim environment which I now understand is the norm and serves its purpose. A bit of a good old boys/frat mentality with the male management and senior adjusters.