SelectQuote Inbound Customer Service Representative reviews

4.8

Be the first to recommend this company

(2 total reviews)
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Tim Danker

Not enough data to show CEO approval

Reviews by job title

2 reviews
5.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

equipment provided and bonus opportunities

Cons

i do not have any yet

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SelectQuote Response
1y
Thank you for leaving a review. SelectQuote values your feedback and the transparency in your words. SelectQuote actively looks to provide a valued employee experience to all members throughout the organization. Thanks to reviews like yours, we are able to showcase this. Please know that your words are taken very seriously and will be used to help us improve moving forward. Thank you, again for the honest review!
1.0
Oct 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired. Pay is alright.

Cons

They lied about the job. They said it will all be incoming calls, but not always from people calling in directly. Most calls are from confused elderly people not knowing what they’re signing up for and you have to just read the script if they have any questions. We had 2 days of training and they pushed us to start taking calls and management was a dumpster fire and didn’t help when we were all making mistakes. The mistakes count against you even on your first day on the phones.

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