SelectQuote reviews

3.3

54% would recommend to a friend

(1,904 total reviews)
avatar

Tim Danker

66% approve of CEO

54% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Aug 11, 2023

Work Horse CCA

Recommend
CEO approval
Business Outlook

Pros

It's a place to work remote. Take stress leave.

Cons

Pay is not good for what is expected. Time on phones with clients and 60 seconds between calls, it's the auto dialer from hell.

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SelectQuote Response
2y
Thank you for the honest feedback. We are very sorry to hear about your poor experience with the company. SelectQuote strives to prepare our agents for realistic expectations of the sales environment, so we do apologize if this was not properly communicated throughout training. We will further consider your advice in order to help us improve the employee experience moving forward. To voice any further concerns, please reach out to our HR Department.
1.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote job Decent benefits, but nothing great

Cons

Pay is terrible. $13 per hour + little to no commission. The commission structure is extremely top heavy. The only people here who make decent money are the few top agents. They only do well because they are given all the good leads and lower reps are doomed to fight over the scraps nobody wants. There's no way to control your production here. Calls you can take are limited. They tell you all the leads you get are warm leads from people who are seeking out insurance, but they aren't. The leads are all people who were cold called and harassed into staying on the phone by being told lies. Indian call centers farm them and transfer them to us. By the time we get to speak with them they are pissed off and hang up immediately. This is an issue because they only give you 10-15 calls per day and they judge you heavily on your close rate. This company is completely at fault for the failure of their agents. Lead quality is the only thing that matters in this job. Don't work here. You'll make nothing and you'll hate it.

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SelectQuote Response
2y
We are very sorry to hear about your poor experience with the company. At SelectQuote, we try to prepare our agents for realistic expectations of the sales environment, so we do apologize if this was not properly communicated throughout training. We will further consider your advice in order to help us improve the employee experience moving forward. To voice any further concerns, please reach out to our HR Department.
4.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Very professionally run organization who anticipates changes in the market place and customer base.

Cons

Sometimes changes to the teams/structures would be implemented with short notice, but with sufficient training. Adaptation to change was expected. Team leads and trainers where very caring and skilled.

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SelectQuote Response
2y
Thank you for your review. SelectQuote is happy to hear about your experience with us and appreciates the honest feedback. As always, we look to provide our associates with a positive environment and understand improving communications will help us achieve this. Thank you again for taking the time to leave this helpful review!
Viewing 568 - 570 of 1,904 Reviews

Glassdoor has 2,021 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.