Sentry Customer Service Representative CSR reviews

2.8

100% would recommend to a friend

(2 total reviews)
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Pete G. McPartland

Not enough data to show CEO approval

Reviews by job title

2 reviews
2.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is halfway decent but that’s about it. And it’s remote so no in office

Cons

Micromanaged. Not family friendly. Strict Metrics

3.0
Apr 30, 2022
Recommend
CEO approval
Business Outlook

Pros

good benefis, above average compensation

Cons

block scheduling, potentially inadequate training

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Sentry Response
4y
Thank you for your feedback—I appreciate your comments. Our customer service area recently underwent a restructure to not only better serve our customers, but to help our service teams better align. Please know we’ll take your scheduling and training feedback into consideration as we continue to look for areas of improvement. Elisha Williams – Chief Customer Service Operations Officer

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