Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 77 reviews)); "Good Pay but way to many hours" ((in 45 reviews)); "People on the team are great" ((in 37 reviews)); "Good work / life balance" ((in 33 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 18 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 46 reviews)); "Training is poor." ((in 16 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Hybrid Work From Home Model instead of permanent WFH, even though we've had a couple very successful years working from home." ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews))

What Sentry locations have received the highest employee ratings?

Madison , Middleton , Los Angeles , Stevens Point

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

5.0

Aug 14, 2025

Good place to work

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent pay for the area, good work life balance. Allows work from home Monday and Friday. Coworkers are friendly, I have zero complaints about the company itself.

Cons

The only con I can think of is the duties of the job itself. You have to be able to handle dealing with frustrated and negative claimants every day. It can get stressful and feel overwhelming at times with the amount of claims you handle at any given time.

Sentry Response

9mo

Thank you for your review! I’m glad to hear you enjoyed Sentry’s hybrid work model and our benefits. We understand workloads can fluctuate from time to time in our Claims department, and that can be challenging at times. We encourage our associates to have open conversations with their managers so they can help support when and where needed. Javier Sotelo – Senior Director of Talent

4.0

Aug 6, 2025

Great Company

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, independence, always busy, great perks

Cons

Training isn’t organized well, in some areas.

Sentry Response

10mo

Thank you for your review. I’m glad to hear you enjoy the flexibility and perks of working at Sentry. In regard to training, Sentry is committed to continuously enhancing our training programs to better support associate development and help ensure success in their roles. Insights like yours are invaluable, and we remain committed to making improvements that help our employees thrive and achieve their goals. Javier Sotelo – Senior Director of Talent

5.0

Jul 29, 2025

Great place to work

Brand management

Recommend

CEO approval

Business Outlook

Pros

Sentry is a wonderful place to work!

Cons

I have no negative comments at this time.

Sentry Response

10mo

We appreciate the feedback! At Sentry, we value the hard work and dedication of all our associates, taking pride in a positive work environment that offers opportunities for growth and supports individuals in achieving both their professional and personal goals. Whether you’re beginning your career, exploring new opportunities, or looking for a place to grow long-term, Sentry is committed to being a great place to build your future! Javier Sotelo-Senior Director of Talent

Viewing 31 - 33 of 676 Reviews

Jobs at Sentry

Auto Claims Appraiser

Auto Claims Appraiser

Transportation Safety Services Consultant II

Business Product Analyst-Personal Lines

Print to Mail Operator I

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