Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 79 reviews)); "Pay is good for area" ((in 49 reviews)); "People on the team are great" ((in 34 reviews)); "Good work / life balance" ((in 29 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 17 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 43 reviews)); "Managers have no idea what is going on in your territories." ((in 16 reviews)); "Training is poor." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Heavy work load." ((in 9 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

2.0

Jan 7, 2024

Good company but don't work in contact center

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are okay. Competetive pay.

Cons

Training is the worst. High volume of calls. Bad leadership. High turnover.

Sentry Response

1y

Thanks for your feedback. We understand the importance of a manageable workload, and we’re always working to ensure our associates enjoy a positive work/life balance. Our Customer Service and Operations team is built on supporting one another and providing the training and resources to help our associates succeed. Every associate should have regular conversations with their manager to review their situation and get support where needed. Your feedback helps us continue to provide a positive employee experience at Sentry. Javier Sotelo – Senior Director of Talent

3.0

Dec 27, 2023

Good Company and Benefits

Claims contact center representative

Recommend

CEO approval

Business Outlook

Pros

Good company and benefits, flexible schedule for part time

Cons

Back to back calls - barely a break

Sentry Response

2y

Thank you for your review. You’ve provided a few good examples of why Sentry is a great place to work—including our comprehensive benefits package and positive culture. Call volumes can fluctuate in this role, but we have a priority that all of our employees enjoy a positive work/life balance. This does include scheduled breaks and support from other members of the team. Thanks again for your feedback. Elisha Williams – Chief Customer Service and Operations Officer

3.0

Dec 14, 2023

Work-Life Balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Base Compensation with annual Performance and Bonus increases

Cons

Work-Life balance is a challenge.

Viewing 328 - 330 of 676 Reviews

Jobs at Sentry

Software Developer (Hybrid Work Model)

Auto Claims Appraiser

Document Scanning Technician – Plover Archives

Auto Claims Appraiser

Digital Media Specialist

Sentry

Sentry reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company but don't work in contact center

Good Company and Benefits

Work-Life Balance

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